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Home

Customize a home insurance policy for the ultimate protection of your most valuable asset.

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Auto

Drive with confidence knowing you’re protected by an auto policy that fits your needs.

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Life

Rest easy knowing your loved ones are protected with life insurance coverage.

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Real people. Ready to get you started.

Brian Smith

Brian Smith, CPCU CLU CHFC CLF

Agency Manager

Brian is a graduate of Purdue University with more than 30 years of experience in the insurance industry. His insurance licensing focuses on property & casualty and life.
Dina Willoughby

Dina Willoughby

Office Manager

Dina is a Virginia Beach native with more than 25 years of industry experience. Her insurance licensing focuses on property & casualty.
Shervonda Hairston

Shervonda Hairston

Sales Agent

Shervonda has more than ten years of experience in the insurance industry. Her insurance licensing focus is property & casualty and life.
Elizabeth Woodard

Elizabeth Woodard

Sales Agent

Elizabeth has been serving the insurance needs of Hampton Roads for years. Her insurance licensing focus is property & casualty.
Kimberly Day

Kimberly Day

Customer Service Representative

Kim has more than 20 years of experience in the insurance industry. Her insurance licensing focuses on property & casualty.
Angela Joseph

Angela Joseph

Customer Service Representative

Angela’s experience serving customers across Hampton Roads has made her a valuable asset to our agency. Her insurance licensing focuses on property & casualty.

Claims & Service

ACE/Chubb
Claims: (800) 945-7461

Agency Insurance Company (AIC)
Claims: (800) 841-5241
Customer Service:
(800) 492-5629

AIG
Claims: (888) 760-9195

American Strategic Insurance (ASI)
Claims: (866) 274-5677 or claims@asicorp.org
Flood Claims: (866) 511-0793 or floodclaims@e-ins.net

Chubb
Claims: (800) 252-4670

Grange Insurance
Claims: (800) 445-3030
Glass Claims: (800) 951-9734
Life Claims: (800) 399-3797

Hanover Insurance
Customer Service:
(855) 881-7373
Claims: (800) 628-0250
Auto/Home/Boat Claims:
(800) 799-6977
Glass Claims/Roadside Assistance: (800) 628-0250

National General Insurance
Claims: (800) 468-3466
Flood Claims: (877) 254-6819
Home Claims: (800) 325-1088

Narragansett Bay Insurance 
Customer Service:
(800) 343-3375
Claims: (800) 343-3375
option 2

Ohio National LIFE
Claims: (877) 665-2468
option 9, option 4

Progressive
Customer Service:
(800) 876-5581
Claims: (800) 274-4499
Roadside Assistance:
(888) 776-2778

QBE/Coastal Agents Alliance/Orchid
Claims: (844) 723-2524

Safeco
Claims & Customer Service:
(800) 332-3226
Glass Claims: (888) 516-7873
Roadside Assistance:
(877) 762-3101

SageSure
Occidental-Claims:
(800) 780-8423

Scottsdale/Royale Oak Underwriters
Claims: (800) 423-7675

Travelers
Claims: (800) 252-4633
Customer Service:
(877) 842-5075
Roadside Assistance:
(800) 252-4633, option 3

Universal
Claims: (800) 425-9113

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